Terms for Domestic & International Orders:

  • All purchases made by anyone not registered as a Certified Service Center is purchasing any and all items AS-IS.  There are no returns on AS-IS items.
  • Any item purchased by a customer for a Tech or Service Center must provide proof of a repair invoice from a Certified Electronics Technician and/or TV Repair Center with business name, contact information, diagnosis, and date of estimate.  Estimate date must be documented before or on date of purchase.  Any invoice with a date after the day of purchase will be considered void.
  • Any repair center used must specialize in TV Repair.

All shipping costs to and from the buyer are non-refundable.

POLICY SUNNMARY FOR CERTIFIED RPAIR CENTERS ONLY:

  • All Registered Certified Repair Centers will be given 10% off all purchases.
  • All Registered Certified Repair Centers who will are Nesda Members will be given 15% off all purchases.
  • To apply, please email us (sales@tvpartsunlimited.net) at least one of the following:
  1. a.       Business Resale Number with Company Name,
  2. b.      Tax ID
  3. c.       Utility Bill with Company Name
  4. d.      And/or Nesda Membership (if applicable)
  • All return requests for store credit of the purchase price (excludes shipping) must be made within 90 days from the date of purchase.
  • All return requests for store credit, refund, or an exchange made after the 90 days will not be accepted.
  • All return requests for store credit or exchange do not incur the 20% restock fee.
  • All return requests for a refund will incur the 20% restock fee.

All parts returned to us will be thoroughly inspected before a refund or exchange is given.  Parts showing signs of tampering and/or components that have been blown out will NOT be refunded or exchanged.  No exceptions.

The Return Process

  • If you’re not satisfied with your purchase, please contact us via email (returns@tvpartsunlimited.net) for an RMA number.  Please include your order confirmation number.
  • Once you’ve obtained an RMA number, please fill out the return exchange form attached in its entirety.  Forms with missing information or no information will be seriously delayed.
  • Package up your return and send it back to us.  Our return address is below.  Please pack the item carefully.
  • Once we receive the return package, we will inspect and test the part.  This may take 2-3 days.  Once a part is tested, we will process it accordingly.
  • You will receive an email confirmation once your return is processed.